Privacy
Topics:
A1 Window Cleaning Services collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
We will also collect personal/organisation information to best assess, support and make recommendations on appropriate services for you.
How do we collect your data?
You directly provide A1 Window Cleaning Services with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- Sign up to our newsletter
How will we use your data?
A1 Window Cleaning Services collects your data so that we can:
- Process your invoices and accept payment through third party payment gateways.
- Email you with special offers on other products and services we think you might like.
How do we store your data?
A1 Window Cleaning Services securely stores your data via our Hosting Provider (1 and 1 IONOS) and all data is stored in their worldwide data centres and according to their security protocols.
A1 Window Cleaning Services will keep your personal data for up to one year. If you are no longer an active customer once this time period has expired, we will delete your data by means of automatic updates.
Marketing
A1 Window Cleaning Services would like to send you information about products and services of ours that we think you might like.
You have the right at any time to stop A1 Window Cleaning Services from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here to inform us.
What are your data protection rights?
A1 Window Cleaning Services would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request A1 Window Cleaning Services for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that A1 Window Cleaning Services correct any information you believe is inaccurate. You also have the right to request A1 Window Cleaning Services to complete the information you believe is incomplete.
The right to erasure – You have the right to request that A1 Window Cleaning Services erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that A1 Window Cleaning Services restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to A1 Window Cleaning Services’ processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that A1 Window Cleaning Services transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Email: darren@a1wcs.co.uk
Call us at: 07944 192 580
Cookies
How do we use cookies?
A1 Window Cleaning Services uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – A1 Window Cleaning Services uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – A1 Window Cleaning Services uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. A1 Window Cleaning Services sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
The A1 Window Cleaning Services website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Privacy policies of other websites
The A1 Window Cleaning Services website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
A1 Window Cleaning Services keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 24 September 2020.
How to contact us
If you have any questions about A1 Window Cleaning Services’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: darren@a1wcs.co.uk
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that A1 Window Cleaning Services has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Call: 0303 123 1113